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Frequently Asked Questions

What is the product range of Cınbar Automotive?

Cınbar Automotive is a company specialized in diesel fuel systems and spare parts manufacturing. Our product portfolio includes high-quality components that are critical for ensuring the efficient operation of vehicles. We manufacture products in the following categories:

  • Delphi Valves
  • Denso Valves
  • Bosch Valves
  • CAT Valves
  • Cummins Valves
  • Bosch Unit Pump Valves and Equipments
  • Common Rail Washers
  • Other Washers
  • Components
  • Overflow Valve and Screws
  • Piston & Bushes & Throttle Shafts
  • Spacers and Pins

All these products are manufactured with high precision and are used in diesel engines to enhance safety, efficiency, and performance.

Which markets are your products suitable for?

CNR Diesel is a globally operating company. Our products are used all around the world. Whether in local or international markets, we strive to provide our customers with the highest quality, most efficient, and reliable products. Our customer base ranges from industrial companies in Turkey to global automotive giants. We serve both original equipment manufacturers (OEM) and the aftermarket.

How do you guarantee the quality of your products?

At CNR Diesel, we operate with a zero-defect mindset and ensure quality control at every stage of our production process. Our production complies with international quality standards. We are certified with the ISO 9001 Quality Management System, and each of our products undergoes:

  • Rigorous inspection from raw material acquisition to the production phase.

  • Functional safety and durability testing using high-tech test equipment during production.

  • Final inspection conducted by our quality engineers.

In line with our culture of continuous improvement, we increase our R&D investments every year to raise our quality standards even higher.

What is the delivery time for your products?

Delivery times vary depending on the nature of the order and the geographic location of delivery. However, in general:

  • Local deliveries are completed within 2 to 10 business days after order confirmation.

  • International deliveries may vary between 5 to 20 business days depending on the customs and transportation conditions of the destination country.

  • We also provide express delivery options for urgent needs. For precise delivery dates, please contact us.

Can I make custom requests for CNR Diesel products?

Yes, CNR Diesel offers customized solutions based on our customers’ specific needs. If you require certain modifications or custom production of our existing products, please contact us with your requirements. Our technical teams will evaluate your requests and provide the most suitable solution.

Are your products covered by warranty?

Yes, our products are sold with specific warranty periods. Any manufacturing defects in our products will be covered under warranty. The warranty period may vary depending on the product type and usage. For detailed warranty information, please refer to your purchase documentation or contact our after-sales support team.

What are the payment options?

At CNR Diesel, we offer secure and diverse payment methods. You can make your payments through:

  • Credit Card (Visa, MasterCard, American Express)

  • Bank Transfer / IBAN

  • Cash or Installment Payment Options

We also provide special payment terms and credit limits for our corporate customers. For more details on payment options, feel free to contact us.

Can I get technical support for CNR Diesel products?

Yes, we offer full technical support and consulting services for our products. For technical inquiries, installation requests, or maintenance/repair issues:

  • You can reach our Customer Support Center 24/7.

  • Get support directly by phone or email.

Our highly experienced technical team will promptly respond to provide effective solutions to your issues.

How can I procure your products?

CNR Diesel products are easily accessible. To purchase our products:

  • Place an online order through our website.

  • Contact us via phone, email, or speak directly with a sales representative.

  • For wholesale orders, we can arrange special agreements.

Our supply process is fast and efficient. Your orders are processed promptly and delivered within the specified time.

How can I contact CNR Diesel?

Getting in touch with CNR Diesel is very easy. You can contact us through the following channels:

  • Phone: Reach us through our customer support line.

  • Email: Send an email to info@cnrdiesel.com

  • Social Media: Follow us and send messages via Facebook, Instagram, and LinkedIn.

  • Contact Form: Fill out the contact form on our website to write to us directly.